Skip to main content

AI Policy

Last updated: March 2026

Purpose and Scope

Grey Sky Tech is committed to the responsible, ethical, and transparent use of artificial intelligence. This policy outlines the principles that guide how we develop, deploy, and recommend AI solutions for our clients and within our own operations.

This policy applies to all AI tools, models, and automated systems used by Grey Sky Tech in the delivery of our services, including but not limited to AI advisory, automation solutions, and adoption and training programmes.

Responsible AI Principles

  • Fairness: We strive to ensure that AI systems we implement do not create or reinforce unfair bias. We evaluate AI tools for potential bias before recommending them to clients.
  • Reliability: We only recommend and deploy AI solutions that have been tested for accuracy and reliability in the specific context of our clients' business operations.
  • Accountability: We take responsibility for the AI solutions we implement. Every project includes clear ownership, monitoring plans, and escalation paths.
  • Inclusiveness: We design AI solutions that are accessible and usable by all members of our clients' teams, regardless of technical background.

Data Privacy and Security

We treat client data with the utmost care and adhere to all applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

  • Client data is never used to train third-party AI models without explicit written consent.
  • We conduct data impact assessments before implementing AI solutions that process personal or sensitive information.
  • All AI tools we recommend are evaluated for their data handling practices, including storage location, encryption standards, and data retention policies.
  • We ensure that AI solutions comply with industry-specific regulations relevant to our clients' sectors.

Transparency and Disclosure

We believe in being open about how AI is used in our work:

  • We clearly communicate to clients when AI tools are being used as part of our service delivery.
  • We explain the capabilities and limitations of AI solutions in plain language, avoiding hype or unrealistic promises.
  • AI-generated content or recommendations are identified as such when delivered to clients.

Human Oversight

AI should augment human decision-making, not replace it. We maintain the following standards:

  • All AI-driven decisions that significantly impact business operations, employees, or customers include human review and approval.
  • We design AI workflows with clear intervention points where human judgement can override automated outputs.
  • Our adoption and training programmes ensure that teams understand how AI tools work and can make informed decisions about when to rely on AI recommendations.

Continuous Improvement

AI technology evolves rapidly. We commit to:

  • Regularly reviewing and updating this policy to reflect new developments in AI governance and best practices.
  • Ongoing training for our team on responsible AI practices and emerging risks.
  • Periodic audits of AI solutions we have deployed to ensure they continue to perform as intended and align with our principles.

Contact Us

If you have questions about our AI policy or how we use AI in our services, please contact us at [email protected].